Recom - Providing affordable computers to charity and individuals in need
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How to Donate

  • Decide which equipment you would like to donate. ReCOM accepts complete desk top systems (processor, monitor, keyboard and mouse) and notebooks.

  • Check your donation meets our minimum requirements by looking at What you need to know. If it doesn't you may want to use Dell UK's recycling web site.

  • Go to Making a Donation and complete the on-line donation process.

Collection Arrangements

  • Within five business days, you will receive an email with detailed collection instructions, a date for collection and an address label for your parcel(s).

  • Be sure to remove any personal data from your system as Dell and ReCOM will not be held accountable for the data.

  • A courier company will collect the parcel(s) on the date arranged with you. You may nominate a morning or afternoon collection.

  • Please ensure you are available for collection.

    • If the collection is unsuccessful, you will need to email ReCOM with an alternate date and we will re-book the collection.
    • If the collection is unsuccessful a second time, your request will be cancelled.
  • If you would prefer to drop off your donation at a depot please email us at donate@recom.org.uk.

Packing

To ensure your shipment arrives on time and in proper condition, please follow these simple shipping tips. (You will need to provide your own box and packing material):

  • Use sturdy corrugated cardboard boxes. We encourage the use of recycled boxes. Please make sure that the box is in good condition to ship your equipment.
  • Wrap fragile materials individually so they do not touch each other.
  • Where possible remove the swivel base from the monitor as this will make it easier to pack and less susceptible to damage in transit
  • Please make sure that the contents in the box are secure and packaged firmly inside taking particular care to protect the monitor screen.
  • Pack your equipment into 1 or 2 boxes, each box must not weigh over 31kg (68lbs). The processor and monitors should be boxed separately.
  • Tape the box(es) closed.
  • Remove old address/shipping labels from the outside of the box.
  • Attach the address label which we will provide for each parcel.
 

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  • Choose equipment to donate
  • Check minimum requirements
  • Complete on-line donation form
  • Remove data from your system
  • Pack up the computer
  • Follow collection instructions that will be provided

 

 

 

     

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ReCOM

Registered Charity No 1091315
Tel 0121 765 5282
info@recom.org.uk